Policies
It is best to call me at (614) 886-3345 with any questions or
concerns. Please take a few minutes to read through the
following policies first. Thank you.
New Client Intake Form
If you have not yet done so, please print out and complete the
new client intake form. Click the
New Clients button
for instructions on how to print it. If you are comfortable with your
computer, you may also cut and paste the form into a word
processor (such as Microsoft Word) and then e-mail it to me as an attachment.
The importance of the form is that it will help me to help you.
If you print it out, just fill in the blanks, and have it ready
for our first session.
If you are not a new client, you may submit
a new copy anytime your needs or goals change. It is lengthy, but I
believe in thorough care. Not all questions may apply to you.
Length of a Massage Therapy Session
A session lasts approximately fifty minutes, plus or minus
five minutes. Half sessions run approximately twenty minutes.
Additional time is available by compounding the time and
pricing structures.
Payment Arrangements
Payment is to be made no later than the time services are rendered.
Credit card and electronic checks are processed via PayPal.
See the next paragraph for instructions. If at all possible, please
consider making payment prior to my arrival. Doing so will prevent
us from using valuable session time to process your payment. Another
advantage is that one less person handles your credit card or bank
information. Of course, cash or paper checks are accepted!
Once you have scheduled your appointment with me, you may return to this
website to make payment. You may click either of the credit card
icons (it really doesn't matter which one -- you'll be asked to choose
your method of payment later in the process). Payments are made through
the well-known PayPal service, the same process used by E-Bay. You'll
be asked to create a PayPal account if you don't already have one. You
may use electronic checking (funds are debited from your checking
account) or Master Card or Visa.
Group or corporate customers should negotiate appropriate payment
arrangements with me that will depend upon the situation. If you are
offering massage as an employee benefit or reward, I can work with
your payroll provider to provide the service as a payroll deduction. If
the organization is paying (as opposed to the individual), an official,
signed purchase order should be submitted.
Cancellation Policy
Appointments cancelled with at least 24 hours notice will be eligible
for either a full refund or a new appointment date. Appointments
cancelled with less than 24 hours notice will not be refunded.
Privacy Policy
I take your privacy very seriously. I will not reveal the details of
your therapy to anyone. Unless directed to do so by a judge, I will
not confirm even that an appointment was scheduled nor that a therapy
session took place. Your intake form is
retained for one year after your last appointment, then it is destroyed.
You may request destruction of your records at any time, and I will
comply at once.
Our payment processor, PayPal, also has a strong privacy policy. I
encourage you to read it.
Professionalism
I am offering a specialized, licensed and professional service. I will
arrive prepared to offer the very best of both somatic therapy and
professional conduct. I expect similar behavior from you.
Any remarks, conduct, or gestures deemed innappropriate by me
is cause for immediate cancellation of the appointment. Under such
circumstances, a refund will not be forthcoming.
